What happens in a security consultation?
We discuss the issue, systems and business priorities, review the available information and agree what needs assessment. Before implementation, you receive a written scope and quotation with responsibilities and verification steps.
Can iGears do the implementation as well as the review?
Yes. We can scope hands-on work across websites, email and identity, devices, network equipment, backups, application delivery and AI workflows. We agree access, dependencies, maintenance windows and testing before changes.
Can we start with one concern?
Yes. A focused website patch review, Microsoft 365 configuration review or backup restoration test is a useful starting point. We prioritize the systems and risks you identify, then document any additional work separately.
Do we need to know which security product to buy?
No. We assess the current setup first. Existing licences, compatibility, business needs and who will maintain the system all influence the recommendation. New software, hardware and third-party subscriptions are identified in the scope.
Can we discuss a suspected active incident?
Tell us what has happened and when. We confirm availability and the appropriate next step. Active incident response, forensic investigation, recovery guarantees and an emergency response SLA are not included in a standard preventive consultation.
What should we share over WhatsApp?
Start with your name, organization, the type of issue and a suitable way to reach you. Use redacted examples. We will agree a secure route for credentials, logs or other sensitive information if they are needed.
