The IT layer, handled.
Hosting, maintenance, cloud email, security, backup and helpdesk — the day-to-day IT a business stands on, run by the team that can also build whatever is missing. Canadian data residency available, care plans from CAD 350/month, and a real person who answers.
What we run
One accountable roof
Hosting & care plans
Managed hosting, updates, daily backups, monitoring, restore drills. From CAD 350/month.
Cloud email & productivity
Microsoft 365 and Google Workspace setup, migration and management.
Security & backup
Endpoint protection, MFA rollout, patching, tested backups — the basics done properly beat exotic tools done badly.
Helpdesk & support
A number and an inbox that reach a person who can actually fix it. Same-business-day response.
Infrastructure & networks
Office networks, VPN, servers and the move-to-cloud conversations, minus the jargon.
Vendor & licence management
One throat to choke: we manage the domains, certificates, licences and renewals nobody remembers until they lapse.
Why us
IT support from people who build software
Most IT providers can restart what exists. Because we are also a development house, we can fix the actual cause — patch the app, adjust the integration, rebuild the fragile part — instead of logging a ticket with someone else. And with teams in two time zones, overnight in Alberta is a working day for us.
Questions we hear
IT services FAQ
What does a care plan include?
Hosting, software and security updates, daily backups, uptime monitoring and a helpdesk that answers — from CAD 350/month. Larger plans add content changes, small improvements and priority response.
Can you manage IT for a small office?
Yes. Email and Microsoft 365 or Google Workspace, device policy, backup, security basics and a number to call — sized for organisations of five to a hundred people without their own IT staff.
Our website was built by someone else. Will you host and maintain it?
Usually, yes. We audit it first so you know what you are paying to keep alive, then take it under a care plan — or recommend a cheaper path if one exists.
Where is our data hosted?
Your choice: Canadian data residency is available and is our default for Canadian organisations. We put it in writing.
What are your response times?
Care-plan clients: same business day, with critical issues worked immediately — and because our Hong Kong team is awake while Alberta sleeps, overnight problems are often fixed before you notice them.
Get a quotation
Tired of IT that only restarts things? Ask for a care-plan quote.
Send it today and our Hong Kong delivery team scopes it overnight — you will usually have an answer before your next morning. A quotation costs nothing and commits you to nothing.
Prefer email or phone? info@igears.ca · +1 587 599 2412