Who controls your company’s domain? A renewal and handover checklist
Keep the registrar account in your organization’s name and use a role mailbox for notices. Record the renewal date, check auto-renew and registrar lock, and agree how transfer codes will be handed over.
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Published · iGears Canada
Confirm the account owner
The registrar account should be in the organization’s name. Record who can access it and use a role mailbox so renewal and handover notices are not tied to one person.
Review renewal and lock
- Record the registrar and renewal date.
- Check auto-renew is enabled as intended.
- Check registrar lock.
- Confirm who receives renewal notices at the role mailbox.
Plan a controlled handover
Confirm who can obtain transfer codes and how they will be handed over. Keep access under organizational control when staff or suppliers change. Never put passwords or transfer codes in an enquiry form.
Map the services before changing DNS
Record the DNS host, website host and email service. Check who controls each account before a handover, so the organization knows where domain, site and email decisions are made.
Frequently asked questions
Whose name should the registrar account use?
The account should be in the organization’s name.
Which email should receive renewal notices?
Use an organization-controlled role mailbox rather than an individual’s personal address.
What belongs on the renewal checklist?
The renewal date, auto-renew setting, registrar lock and the role mailbox receiving notices.
What should we record for handover?
Record account ownership, who has access, the DNS host and how authorized staff can obtain and hand over transfer codes.
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